This morning I get a letter regarding my claim for incapacity benefit.
I am returning the enclosed SSP1 as this on its own cannot be accepted as a claim to Incapacity Benefit.
I am really irritated since I had been told to simply send it in. I telephone the Job Centre Plus and ask for an explanation. A very pleasant man tells me that now all claims are handled on the telephone and he is mystified as to why I was given the wrong information. I spend nearly half an hour on the phone answering a myriad of questions about my job, my illness and any previous claims I might have made. Now I have to wait until he sends me the statement we have completed so that I can sign and return it with the original SSP1. The bouncing back and forth of the identical claim form seems an inordinate waste of time and money. The resultant delay may mean that the claim will not go through before my pay is reduced by half. .
So much for bureaucracy. I am not a happy bunny and could do without the additional stress.
Later I get a call from one of the Macmillan nurses who will come round to see me in early January. I value the extra support.
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