When I speak to Prof P’s secretary, as I suspected, she said the scan had not been booked after all. It was likely to be in the first week of March, but then would have to be discussed before the operation, so it looks like I will be going backwards and forwards to Southampton yet again… and I still don’t know when this will all be over. I feel as though my life is ‘on hold’ while I wait. The Oncologist is unable to write a medical report without official ‘instruction’ to do so; I am hoping a copy of the Teacher’s Pension Ill Health form will be sufficient.
I receive a reply to my email re TV licence. I was perhaps a little scathing but I had to let off steam somehow!
Subject: General Enquiry
Message:
I have lived in my current home for the past seven years and have been paying my licence fee by direct debit all that time. Today I receive a letter telling me my address isn't registered. How can it take seven years to track this down?
I was unable to update the info online for some obscure reason. I rang in, but have no idea if the details have been updated.
I rang your centre when I moved and informed them of the changeof address seven years ago. I am not impressed, especially when I can't even speak to a human being on the phone.
Dear Mrs Sheffrin
Thank you for contacting us.
I confirm that your licence was transferred to your new address, as a result of your instruction. Your licence will automatically be renewed, under your Direct Debit agreement, shortly before it expires at the end of September 2008.
I hope this information is helpful.
oh the deep joy of bureaucracy
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